TD.net Data feed issue detected

Incident Report for Mistral Data

Resolved

This incident has been resolved.
Posted Apr 04, 2025 - 17:08 BST

Monitoring

The data feeds have recovered but some data has been missed, which may impact train service information during the afternoon.
Posted Apr 04, 2025 - 14:59 BST

Identified

The issue has been identified, and there is a temporary drop in the data from the TD.net feeds.
Posted Apr 04, 2025 - 14:32 BST

Investigating

An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
Posted Apr 04, 2025 - 14:15 BST
This incident affected: Berth Maps, Sirocco and RTOPS Feeds (RTOPS TD.net TD, RTOPS Platform).
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