Single Sign On (SSO) Issues

Incident Report for Mistral Data

Resolved

This incident has been resolved.

Posted Jan 09, 2025 - 20:13 GMT

Monitoring

OneLogin engineers have implemented a fix for the issue but we are continuing to monitor the situation. Applications should now be available.

Posted Jan 09, 2025 - 19:34 GMT

Investigating

OneLogin Engineers have identified an issue with Single Sign-On Services, some customers may be unable to reach the portal and applications.
We apologise for any inconvenience and will post another update as soon as we learn more.

Posted Jan 09, 2025 - 18:29 GMT

This incident affected: Berth Maps, Notus, Sarma, Sirocco, User Authentication, Ventoux, Zonda and Staff Applications (Network Rail Fault Reporter Application, Facility Fault Reporting Application, Solano, Document Distribution Application, Solano Dynamic Reporting System).