TD.net Data feed issue detected

Incident Report for Mistral Data

Resolved

This incident has been resolved.
Posted Aug 25, 2025 - 17:15 BST

Update

There has been an improvement in the feeds, and we will continue to monitor them.
Posted Aug 25, 2025 - 13:38 BST

Update

The feeds are gradually recovering, and we will continue to monitor for any further issues.
Posted Aug 25, 2025 - 10:00 BST

Update

The feeds are recovering, and we will keep monitoring for further issues.
Posted Aug 25, 2025 - 06:37 BST

Update

The feeds are recovering, and we are continuing to monitor for any further issues.
Posted Aug 25, 2025 - 03:56 BST

Update

TD.net feeds have been recovered, and we are continuing to monitor for any further issues.
Posted Aug 25, 2025 - 02:08 BST

Monitoring

Following a major issue, the TD.net feeds have recovered, but due to data loss, there may be ongoing impact for the rest of the day
Posted Aug 24, 2025 - 22:07 BST

Update

We are continuing to work on fixing this issue.
Posted Aug 24, 2025 - 19:58 BST

Update

There is a major ongoing issue with the TD.net feeds.
Posted Aug 24, 2025 - 18:02 BST

Identified

The issue has been identified, and there is a temporary drop in data from the TD.net feeds.
Posted Aug 24, 2025 - 17:29 BST

Investigating

An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
Posted Aug 24, 2025 - 17:16 BST
This incident affected: Berth Maps, Sirocco and RTOPS Feeds (RTOPS TD.net TD, RTOPS Platform).
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