TD message drop-off

Incident Report for Mistral Data

Resolved

This incident has been resolved.

Posted Jun 18, 2024 - 08:37 BST

Monitoring

The issue was caused by unexpected data in the feed, causing failures to processing some td areas. This issue has now been handled, and the remaining data has caught up. Data volumes have returned to normal levels

Posted Jun 18, 2024 - 07:31 BST

Update

It appears a number of TD areas are impacted, this has been raised with Network Rail to investigate

Posted Jun 18, 2024 - 06:40 BST

Investigating

We have seen a drop-off in TD movement messages received from Network Rail, this is under investigation

Posted Jun 18, 2024 - 06:23 BST

This incident affected: Berth Maps.