TD.net Data feed issue detected

Incident Report for Mistral Data

Resolved

This incident has been resolved.
Posted Oct 21, 2025 - 12:43 BST

Monitoring

TD.net feeds have been recovered, and we are continuing to monitor for any further issues.
Posted Oct 21, 2025 - 11:45 BST

Update

Data feeds have recovered, but some data quality issues may still persist for a few hours due to the earlier data loss.
Posted Oct 21, 2025 - 04:46 BST

Update

Data feeds have recovered, but some data quality issues may still persist for a few hours due to the earlier data loss.
Posted Oct 21, 2025 - 02:07 BST

Update

Data feeds have recovered, but some data quality issues may persist for a few hours due to the earlier data loss.
Posted Oct 20, 2025 - 21:38 BST

Update

Data feeds have recovered, but some data quality issues may persist for a few hours due to the earlier data loss.
Posted Oct 20, 2025 - 19:11 BST

Update

There is a drop in the data from the TD.net feed, and we are monitoring the results.
Posted Oct 20, 2025 - 17:04 BST

Identified

There was a temporary drop in data from the TD.net feeds, but these appear to have recovered.
Posted Oct 20, 2025 - 16:05 BST

Investigating

An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
Posted Oct 20, 2025 - 15:51 BST
This incident affected: Berth Maps, Sirocco and RTOPS Feeds (RTOPS TD.net TD, RTOPS Platform).